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Customer support

Help with the product.
Not your tax matter.

For website or iOS app access, payment, privacy, or accessibility questions, email team@taxletterscan.com.

For app-specific help, see iOS app support.

If a purchased Action Pack does not open, include only the recovery code from your Stripe receipt and the notice code. Do not email an IRS notice, Social Security number, tax return, account transcript, payment information, or other confidential tax information.

Customer support cannot interpret your facts, recommend a response, calculate a deadline, communicate with the IRS, or provide legal, tax, accounting, or financial advice. The paper notice and current official instructions control.

This site and its products are operated and sold by Cited Authorities LLC. Cited Authorities LLC is a software company. It is not a law firm, it does not provide legal services, and no attorney-client relationship is created by any purchase or use of this site or its products.

Tax Letter Scan

Plain-English first steps for common IRS letters.

team@taxletterscan.com

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Tax Letter Scan is a self-directed technology platform that provides general educational information. It does not provide legal, tax, accounting, or financial advice, and it does not create an attorney-client or other professional relationship. No professional reviews your scan or any generated materials. You decide how to proceed and should consult a qualified professional for advice about your facts.

Operated by Cited Authorities LLC, a software company.Self-directed information only · No professional advice or relationship